The Steinway Promise
Anytime during your lifetime you can trade your Steinway-designed piano purchased from Steinway Hall - Dallas/ Fort Worth/ Plano or Steinway Piano Gallery of Houston back to us and you will receive the full price you paid towards the purchase price of any new piano of greater value. (Subject to the reasonably good condition of the piano.)
All Steinway Designed Pianos come with a manufacturer's warranty. One your warranty is received by Steinway & Sons you will recieve your warranty certificate in your name with your pianos information.
Below are samples of the Steinway, Boston, and Essex Warranties. Click to download and view each warranty.
Steinway & Sons Warranty Certificate
PDF (340 KB)
Boston Warranty Certificate
PDF (437 KB)
Essex Warranty Certificate
PDF (348 KB)